Terms and Conditions
These Terms and Conditions govern the use of Safe Path Therapy's website and services. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully. If you do not agree to these terms, do not use our services or website.
1. Introduction
Safe Path Therapy is committed to providing high-quality therapeutic services to individuals seeking support for mental health and well-being. By using our website or engaging in our psychotherapy services, you agree to these Terms and Conditions.
2. Services Provided
Safe Path Therapy offers psychotherapy services either in-person in Beeston and Stapleford or online through video consultations. Our services include:
• Psychotherapy and Counseling: Tailored therapy for individuals experiencing stress, anxiety, depression, and other mental health challenges.
• Consultations and Assessments: Initial free consultations to assess client needs and determine appropriate therapeutic interventions.
All therapy services are provided by licensed professionals adhering to ethical and legal standards of practice.
3. Eligibility
To use our services, you must:
• Be at least 18 years old.
• Have the legal capacity to enter into a binding contract.
• Provide accurate and truthful information when booking or receiving services.
If you are seeking therapy for a minor, you must ensure that you have the necessary consent to book the therapy on their behalf.
4. Booking and Cancellation Policy
• Booking: Appointments can be made through our website or by contacting us directly. A confirmation email will be sent once an appointment is scheduled.
• Cancellation and Rescheduling: You may cancel or reschedule an appointment up to 24 hours in advance without incurring any charges. Cancellations made within 24 hours of the appointment will incur a cancellation fee of £50.
• Missed Appointments: If you fail to attend a scheduled appointment without prior notice, you will be charged the full session fee.
5. Payment for Services
• Fees: All fees for therapy services will be communicated prior to the start of the session. Payments can be made via credit card, bank transfer, or other methods as indicated at the time of booking.
• Refunds: Refunds will be provided if a session is canceled within the required time frame (48 hours before the appointment). In all other cases, no refunds will be issued.
6. Confidentiality and Privacy
We take the privacy and confidentiality of our clients seriously. All personal and health-related information provided will be stored securely and in accordance with our GDPR Privacy Policy.
However, please note that there are certain circumstances where we may be required by law to disclose information, including:
• If there is a risk of harm to yourself or others.
• If required to comply with legal obligations.
We encourage you to review our Privacy Policy for more details on how your data is handled.
7. Client Responsibilities
By using our services, you agree to:
• Provide accurate and complete information about your mental health and personal details.
• Actively engage in therapy and follow the therapist's guidance and recommendations.
• Communicate openly with your therapist to ensure the best possible care.
• Inform us of any changes to your contact details or health status that might affect your treatment.
8. Therapist Responsibilities
Our therapists are responsible for:
• Providing competent, professional, and ethical therapy based on the information you provide.
• Maintaining confidentiality in all therapeutic interactions, except where there are legal obligations to disclose information.
• Providing a safe and supportive environment for therapy.
• Referring you to other professionals if your needs fall outside the scope of our services.
9. Limitation of Liability
Safe Path Therapy will provide therapy services to the best of its ability. However, we do not guarantee specific outcomes or results. Therapy is a process that requires active participation from both the therapist and the client, and success may vary.
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability is limited to the amount paid for the specific service that gave rise to the claim.
10. Website Usage
• Intellectual Property: All content on our website, including text, graphics, logos, and images, is the property of Safe Path Therapy and is protected by copyright laws. You may not use or reproduce any content from the website without our permission.
• Acceptable Use: You agree not to use our website in any way that could damage, disable, or interfere with the operation of the website, including the use of malicious software or data scraping tools.
• Links to Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the content or practices of those sites, and these links do not imply endorsement by Safe Path Therapy.
11. Changes to Terms and Conditions
Safe Path Therapy reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our services after such changes, you accept the updated Terms and Conditions.
12. Dispute Resolution
In the event of any dispute arising from the use of our services, we encourage clients to contact us directly to resolve the matter. If the dispute cannot be resolved through communication, it may be referred to mediation or arbitration in accordance with UK laws.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be resolved in the courts of the United Kingdom.
14. Contact Information
If you have any questions about these Terms and Conditions or our services, please contact us at:
Safe Path Therapy
Address:6 Holden Gardens, Stapleford Nottingham
Phone Number: 07904060528
Email: safepaththerapy@aol.com